Banked incident

Payment creation failure

Notice Resolved View vendor source →

Banked experienced a notice incident on April 5, 2023 affecting API, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2023, 11:31 AM UTC
Resolved
Apr 05, 2023, 11:31 AM UTC
Duration
Detected by Pingoru
Apr 05, 2023, 11:31 AM UTC

Affected components

API

Update timeline

  1. resolved Apr 05, 2023, 11:31 AM UTC

    For a period of less than three minutes Banked's API returned unexpected errors during the creation and update of payments. This was caused by an unexpected temporary network issue that occurred during the routine upgrade of an internal service. This issue was quickly resolved and operations have returned to normal.