Banked incident

Issue with checkout completion

Notice Resolved View vendor source →

Banked experienced a notice incident on March 1, 2024 affecting Checkout and Checkout, lasting 8m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2024, 03:20 PM UTC
Resolved
Mar 01, 2024, 03:28 PM UTC
Duration
8m
Detected by Pingoru
Mar 01, 2024, 03:20 PM UTC

Affected components

CheckoutCheckout

Update timeline

  1. investigating Mar 01, 2024, 03:20 PM UTC

    We are currently investigating an issue affecting the ability for customers to complete checkout journeys

  2. identified Mar 01, 2024, 03:21 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 01, 2024, 03:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 01, 2024, 03:28 PM UTC

    This incident has been resolved.