Banked incident

Natwest Brands - AIS / PIS issues

Critical Resolved View vendor source →

Banked experienced a critical incident on June 17, 2021, lasting 1h 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 17, 2021, 08:34 AM UTC
Resolved
Jun 17, 2021, 10:15 AM UTC
Duration
1h 41m
Detected by Pingoru
Jun 17, 2021, 08:34 AM UTC

Update timeline

  1. monitoring Jun 17, 2021, 08:34 AM UTC

    An ongoing issue is affecting AIS and PIS calls to all Natwest brands.

  2. resolved Jun 17, 2021, 10:15 AM UTC

    NatWest have restored the functionality, and all Open Banking APIs are now working as expected.