Banked experienced a major incident on December 18, 2025 affecting Checkout, lasting 31m. The incident has been resolved; the full update timeline is below.
Affected components
Checkout
Update timeline
- investigating Dec 18, 2025, 09:41 AM UTC
We are currently experiencing issues resolving PayIDs, which are affecting our Checkout. Investigations are ongoing and an update will be provided as soon as more information becomes available.
- monitoring Dec 18, 2025, 09:55 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 18, 2025, 10:12 AM UTC
This incident has been resolved.