Bandsintown incident

Login issues with Facebook on Bandsintown for Artists

Major Resolved View vendor source →

Bandsintown experienced a major incident on April 30, 2021 affecting Bandsintown for Artists, lasting 3d. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2021, 01:00 PM UTC
Resolved
May 03, 2021, 01:34 PM UTC
Duration
3d
Detected by Pingoru
Apr 30, 2021, 01:00 PM UTC

Affected components

Bandsintown for Artists

Update timeline

  1. investigating Apr 30, 2021, 03:21 PM UTC

    Users trying to connect to Bandsintown for Artists by logging with Facebook may be experiencing connection issues: these are coming from degraded performances of the Facebook SDK. More details here: https://developers.facebook.com/status/issues/492652922187445/ In case you need to make an urgent update to your artist profile or events, please contact [email protected] so we can assist you.

  2. identified Apr 30, 2021, 03:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 30, 2021, 06:35 PM UTC

    The Facebook SDK issue is still being worked on by Facebook, as per the status of their incident report: https://developers.facebook.com/status/issues/492652922187445/ We continue to monitor the situation and will update this page as soon as Facebook confirms the incident is resolved. Thank you for your patience.

  4. resolved May 03, 2021, 01:34 PM UTC

    This incident has been resolved.