Bambu Lab incident

云端服务异常

Critical Resolved View vendor source →

Bambu Lab experienced a critical incident on March 29, 2023 affecting 打印机绑定 and 云端打印 and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Mar 29, 2023, 08:07 AM UTC
Resolved
Mar 29, 2023, 09:11 AM UTC
Duration
1h 4m
Detected by Pingoru
Mar 29, 2023, 08:07 AM UTC

Affected components

打印机绑定云端打印远程控制远程视频

Update timeline

  1. investigating Mar 29, 2023, 08:35 AM UTC

    从2023/3/29 16:07开始，云端基础服务组件异常，导致包括机器绑定、远程打印功能无法正常工作。我们的工程师正在解决。

  2. investigating Mar 29, 2023, 08:35 AM UTC

    确认异常服务范围为绑定和远程打印功能

  3. investigating Mar 29, 2023, 09:01 AM UTC

    解决方案上线，观察状态

  4. resolved Mar 29, 2023, 09:11 AM UTC

    确认各服务恢复正常