Bambu Lab incident

部分设备访问云端服务异常

Major Resolved View vendor source →

Bambu Lab experienced a major incident on January 4, 2024 affecting 打印机绑定 and 云端打印 and 1 more component, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Jan 04, 2024, 01:18 AM UTC
Resolved
Jan 04, 2024, 02:16 AM UTC
Duration
57m
Detected by Pingoru
Jan 04, 2024, 01:18 AM UTC

Affected components

打印机绑定云端打印远程控制远程视频

Update timeline

  1. investigating Jan 04, 2024, 01:18 AM UTC

    We are currently investigating this issue.

  2. identified Jan 04, 2024, 01:54 AM UTC

    因部分设备的 token 过期，导致访问云服务异常，针对该问题可以先重启下设备进行解决，相应的修复我们会在下一次发布版本中进行修复。

  3. resolved Jan 04, 2024, 02:16 AM UTC

    This incident has been resolved.