Bambora incident

Delayed settlements for Bambora Acquiring transactions

Bambora experienced a minor incident on January 20, 2025 affecting Settlement, lasting 18h 38m. The incident has been resolved; the full update timeline is below.

Started: Jan 20, 2025, 12:38 PM UTC
Resolved: Jan 21, 2025, 07:16 AM UTC
Duration: 18h 38m
Detected by Pingoru: Jan 20, 2025, 12:38 PM UTC

Affected components

Settlement

Update timeline

investigating Jan 20, 2025, 12:38 PM UTC

We would like to inform you about an issue affecting settlements for DKK and GBP scheduled for the 2025-01-20. The issue is being investigated as a matter of urgency and updates will be provided as soon as additional information becomes available. We are sorry for the inconvenience that this may cause.
monitoring Jan 20, 2025, 02:42 PM UTC

The issue has been identified, and the majority of the delayed settlements have been delivered. The issue is still being monitored.
resolved Jan 21, 2025, 07:16 AM UTC

This incident has been resolved.