Bambora experienced a minor incident on January 28, 2025 affecting Reports, lasting 3h 41m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Jan 28, 2025, 03:37 PM UTC
We would like to inform you about a delay in the IC++ reports scheduled for 2025-01-28. Those expecting today's acquiring IC++ report should anticipate a slight delay in delivery. This incident only affects the delivery of reporting, settlements are unaffected. We apologize for the inconvenience this may cause.
- monitoring Jan 28, 2025, 07:14 PM UTC
We would like to provide you with an update regarding the delay in the IC++ reports originally scheduled for delivery today, 2025-01-28. It has been concluded that today's reporting will be delayed by one day and will be delivered tomorrow, 2025-01-29. The root cause of the delay is still being investigated. Thank you for your understanding, and we sincerely apologize for any inconvenience.
- resolved Jan 28, 2025, 07:18 PM UTC
We want to clarify and correct our previous communication regarding the IC++ reports scheduled for delivery today, 2025-01-28. Contrary to our earlier message, the report job was completed successfully at 18:45 CET today. We apologize for any confusion caused by our earlier update and appreciate your understanding.