Bambora incident
Ongoing service interruption with Mobile Terminals
Bambora experienced a minor incident on March 20, 2025 affecting Mobile terminal connectivity, lasting 6h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 20, 2025, 06:03 AM UTC
We would like to inform you about an ongoing issue with an external mobile connectivity provider. Due to this you may experience connectivity disruptions on your mobile terminal. We have contacted the party involved and will update you as soon as more information becomes available. Thank you for your patience and understanding.
- investigating Mar 20, 2025, 12:28 PM UTC
Please be informed that due to a technical issue with an external mobile connectivity provider, your may have experienced disruptions when performing transactions with your mobile terminal between 05:00 and 10:00 CET today. We confirm that as of 09:05 CET, normal service has been resumed and you will be able to perform transactions again. We apologise for any inconvenience caused.
- resolved Mar 20, 2025, 12:29 PM UTC
This incident has been resolved.