Bambora incident
Delayed settlements and reporting for Bambora Acquiring transactions
Bambora experienced a minor incident on March 25, 2025 affecting Settlement and Reports, lasting 21h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Mar 25, 2025, 11:04 AM UTC
We would like to inform about technical issues affecting settlements and reporting scheduled for March 25, 2025. Due to these issues, the funds associated with the relevant transactions may be credited to some customers accounts one day later than expected. As a result, a delay in reporting of the associated transactions may also be anticipated. We are currently investigating the potential impact of this incident and will provide further updates as soon as more information is available. We apologize for any inconvenience this may cause and appreciate your understanding.
- resolved Mar 26, 2025, 08:51 AM UTC
We would like to inform you that the technical issues affecting settlements and reporting scheduled for March 25, 2025, have been resolved. As a result of the incident, funds associated with the relevant transactions are being credited to affected customers accounts with a delay of one day. Consequently, the reporting of these transactions will be included in todays (March 26, 2025) reporting, also delayed by one day. Thank you for your patience and understanding throughout this process. We apologize for any inconvenience this may have caused.