Bambora incident

Ongoing service interruption with Mobile Terminals

Bambora experienced a minor incident on March 26, 2025 affecting Mobile terminal connectivity, lasting 4h 35m. The incident has been resolved; the full update timeline is below.

Started: Mar 26, 2025, 09:39 AM UTC
Resolved: Mar 26, 2025, 02:15 PM UTC
Duration: 4h 35m
Detected by Pingoru: Mar 26, 2025, 09:39 AM UTC

Affected components

Mobile terminal connectivity

Update timeline

investigating Mar 26, 2025, 09:39 AM UTC

We would like to inform you about an ongoing issue with an external mobile connectivity provider as of 10:28 CET on 26 March. Due to this you may experience connectivity disruptions when performing transactions using our mobile terminals. We have contacted the party involved and will update you as soon as more information becomes available. Thank you for your patience and understanding.
monitoring Mar 26, 2025, 11:08 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Mar 26, 2025, 02:15 PM UTC

We would like to inform you about an ongoing issue with an external mobile connectivity provider is now resolved since 14:33 CET.