Bambora experienced a minor incident on May 23, 2025 affecting Mobile terminal connectivity, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 23, 2025, 11:03 AM UTC
We would like to inform you about an ongoing issue with an external mobile connectivity provider. Due to this you may experience connectivity disruptions when performing transactions using our mobile terminals. We have contacted the party involved and will update you as soon as more information becomes available. Thank you for your patience and understanding.
- monitoring May 23, 2025, 12:10 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 23, 2025, 12:52 PM UTC
We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time. We apologize for the service interruption and we thank you for your patience.