Bambora incident

Degraded performance on mobile terminal connectivity

Bambora experienced a minor incident on June 13, 2025 affecting Mobile terminal connectivity, lasting 2h 5m. The incident has been resolved; the full update timeline is below.

Started: Jun 13, 2025, 12:00 PM UTC
Resolved: Jun 13, 2025, 02:05 PM UTC
Duration: 2h 5m
Detected by Pingoru: Jun 13, 2025, 12:00 PM UTC

Affected components

Mobile terminal connectivity

Update timeline

identified Jun 13, 2025, 12:00 PM UTC

We would like to inform you about an ongoing issue with an external mobile connectivity provider. Due to this you may experience connectivity disruptions when performing transactions using our mobile terminals. We have contacted the party involved and will update you as soon as more information becomes available. Thank you for your patience and understanding.
monitoring Jun 13, 2025, 12:54 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Jun 13, 2025, 02:05 PM UTC

We have been closely monitoring since the corrective action was taken, and have observed no additional impacts. We are considering this issue resolved at this time.