Bambora incident
Service disruption: Delayed Acquiring IC++ reports
Bambora experienced a minor incident on June 15, 2025 affecting Reports, lasting 23h 22m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jun 15, 2025, 06:01 PM UTC
We would like to inform you of a technical issue resulting in a delay of Acquiring IC++ reports scheduled for delivery on 2025-06-14 and 2025-06-15. Please note that settlement payouts are not affected by this incident. We apologize for any inconvenience this may cause and appreciate your patience and understanding.
- resolved Jun 16, 2025, 05:23 PM UTC
We would like to provide an update on the previously communicated delays affecting IC++ acquiring reports originally scheduled for delivery on 2025-06-14 and 2025-06-15. The affected reports have been generated and delivered. Please note that settlements remain unaffected; only the generation and delivery of reports were impacted. We apologize for any inconvenience caused and thank you for your patience and understanding.