Bambora incident

Ongoing service interruption with Mobile Terminals

Bambora experienced a minor incident on June 21, 2025 affecting Mobile terminal connectivity, lasting 2d 14h. The incident has been resolved; the full update timeline is below.

Started: Jun 21, 2025, 03:15 PM UTC
Resolved: Jun 24, 2025, 05:59 AM UTC
Duration: 2d 14h
Detected by Pingoru: Jun 21, 2025, 03:15 PM UTC

Affected components

Mobile terminal connectivity

Update timeline

investigating Jun 21, 2025, 03:15 PM UTC

We would like to inform you about an ongoing issue with an external mobile connectivity provider as of 16:59 CET on 21 June. Due to this you may experience connectivity disruptions when performing transactions using our mobile terminals. We have contacted the party involved and will update you as soon as more information becomes available. Thank you for your patience and understanding.
investigating Jun 21, 2025, 04:47 PM UTC

Please be informed that due to a technical issue with an external mobile connectivity provider, your may have experienced disruptions when performing transactions with your mobile terminal between 16:59 and 18:26 CET today 21 June. We confirm that as of 18:26 CET, normal service has been resumed and you will be able to perform transactions again. We apologise for any inconvenience caused.
resolved Jun 24, 2025, 05:59 AM UTC

This incident has been resolved.