Bambora incident

Delayed acquiring reports

Minor Resolved View vendor source →

Bambora experienced a minor incident on July 1, 2025 affecting Reports, lasting 23h 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 01, 2025, 07:13 AM UTC
Resolved
Jul 02, 2025, 06:53 AM UTC
Duration
23h 40m
Detected by Pingoru
Jul 01, 2025, 07:13 AM UTC

Affected components

Reports

Update timeline

  1. identified Jul 01, 2025, 07:13 AM UTC

    As a result of a technical error, those expecting today's acquiring reports should anticipate a slight delay in delivery, with reports arriving later than usual. This incident is currently limited to the generation and delivery of reports, settlements are unaffected at this moment. Updates will be shared as more information becomes available. We apologize for the inconvenience this may cause.

  2. resolved Jul 02, 2025, 06:53 AM UTC

    We would like to provide an update on the previously communicated delays affecting acquiring reports. The affected reports have been generated and delivered. Please note that only the generation and delivery of reports were impacted. We apologize for any inconvenience caused and thank you for your patience and understanding.