Bambora incident

Ongoing service interruption with Mobile Terminals

Bambora experienced a minor incident on September 1, 2025 affecting Mobile terminal connectivity, lasting 2h 37m. The incident has been resolved; the full update timeline is below.

Started: Sep 01, 2025, 08:54 AM UTC
Resolved: Sep 01, 2025, 11:32 AM UTC
Duration: 2h 37m
Detected by Pingoru: Sep 01, 2025, 08:54 AM UTC

Affected components

Mobile terminal connectivity

Update timeline

investigating Sep 01, 2025, 08:54 AM UTC

We would like to inform you about an ongoing issue with an external mobile connectivity provider as of 10:33 CET 1st of September. Due to this you may experience connectivity disruptions when performing transactions using our mobile terminals. We have contacted the party involved and will update you as soon as more information becomes available. Thank you for your patience and understanding.
resolved Sep 01, 2025, 11:32 AM UTC

We have confirmed that as of 13:25 CET, normal connection service has been resumed and you will be able to use the mobile connectivity in your terminal again. We apologise for any inconvenience caused.