Bambora incident

Ongoing service interruption with Mobile Terminals

Minor Resolved View vendor source →

Bambora experienced a minor incident on September 22, 2025 affecting Mobile terminal connectivity, lasting 1d 16h. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2025, 12:59 PM UTC
Resolved
Sep 24, 2025, 05:42 AM UTC
Duration
1d 16h
Detected by Pingoru
Sep 22, 2025, 12:59 PM UTC

Affected components

Mobile terminal connectivity

Update timeline

  1. investigating Sep 22, 2025, 12:59 PM UTC

    We would like to inform you about an ongoing issue with an external mobile connectivity provider as of 12:00 CET on 22 September. Due to this you may experience connectivity disruptions when performing transactions using our mobile terminals in Sweden with Telia network and Essential 1 simcards. We have contacted the party involved and will update you as soon as more information becomes available. Thank you for your patience and understanding.

  2. identified Sep 22, 2025, 03:04 PM UTC

    This incident has been identified and service degradation is not isolated to Essentials 1.

  3. identified Sep 23, 2025, 06:24 AM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 23, 2025, 08:40 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Sep 24, 2025, 05:42 AM UTC

    This incident has been resolved.