Bambora incident

Service disruption on: Worldline Instore authorizations

Minor Resolved View vendor source →

Bambora experienced a minor incident on May 21, 2026 affecting Worldline Instore, lasting 4h 48m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 07:28 AM UTC
Resolved
May 21, 2026, 12:17 PM UTC
Duration
4h 48m
Detected by Pingoru
May 21, 2026, 07:28 AM UTC

Affected components

Worldline Instore

Update timeline

  1. investigating May 21, 2026, 07:28 AM UTC

    We are currently experiencing a service disruption that is affecting Worldline Instore authorizations. The issue is being investigated as a matter of urgency and the service will be restored at the earliest possible opportunity. Updates will be provided as soon as additional information becomes available. We apologise for any inconvenience.

  2. monitoring May 21, 2026, 12:04 PM UTC

    We confirm that as of 14:01 CET, we have seen improved stability and service has been resumed. We will continue to monitor the services to ensure stability. We apologise for any inconvenience caused.

  3. resolved May 21, 2026, 12:17 PM UTC

    Due to a technical problem might have experienced problems to perform transactions using the Worldline Instore platform between 09:17 and 14:01 CET 2026-05-21 The problem has been resolved at 14:01 CET. We apologise for any inconvenience.