Bambora incident

Service disruption on: Worldline Checkout authorizations

Minor Resolved View vendor source →

Bambora experienced a minor incident on May 21, 2026 affecting Worldline Checkout, lasting 6h 30m. The incident has been resolved; the full update timeline is below.

Started
May 21, 2026, 07:30 AM UTC
Resolved
May 21, 2026, 02:01 PM UTC
Duration
6h 30m
Detected by Pingoru
May 21, 2026, 07:30 AM UTC

Affected components

Worldline Checkout

Update timeline

  1. investigating May 21, 2026, 07:30 AM UTC

    We are currently experiencing a service disruption that is affecting Worldline Checkout authorizations. The issue is being investigated as a matter of urgency and the service will be restored at the earliest possible opportunity.

  2. identified May 21, 2026, 07:58 AM UTC

    The disturbance is due to operational issues at Nets. This may affect authorizations and other payment operations that rely on Nets acquiring. Worldline’s acquiring service remains operational. We are monitoring the situation closely and will provide an update as soon as more information is available.

  3. monitoring May 21, 2026, 12:15 PM UTC

    A fix has been implemented by Nets. We will continue to monitor the services to ensure stability.

  4. monitoring May 21, 2026, 01:20 PM UTC

    The issue appears to be mitigated. We are continuing to monitor closely.

  5. resolved May 21, 2026, 02:01 PM UTC

    There is an improvement in service operations, and transactions are now proceeding normally. The incident has been resolved.