Badgr incident

BadgeClass Search issues

Minor Resolved View vendor source →

Badgr experienced a minor incident on November 18, 2021 affecting Badgr Pro (badgr.com) and Badgr Pro (ca.badgr.com) and 1 more component, lasting 6h 18m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2021, 07:50 PM UTC
Resolved
Nov 19, 2021, 02:09 AM UTC
Duration
6h 18m
Detected by Pingoru
Nov 18, 2021, 07:50 PM UTC

Affected components

Badgr Pro (badgr.com)Badgr Pro (ca.badgr.com)Badgr Pro (au.badgr.com)Badgr Pro (eu.badgr.com)

Update timeline

  1. investigating Nov 18, 2021, 07:50 PM UTC

    We are currently investigating an issue affecting the Badgr Pro Pathways search functionality.

  2. identified Nov 18, 2021, 07:53 PM UTC

    We have identified the cause of the issue and are working to resolve it.

  3. monitoring Nov 18, 2021, 11:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Nov 19, 2021, 02:08 AM UTC

    The issue has been resolved and services have been restored at this time.

  5. resolved Nov 19, 2021, 02:09 AM UTC

    This incident has been resolved.