Badgr incident

BadgeClass Search Issues

Minor Resolved View vendor source →

Badgr experienced a minor incident on January 16, 2022 affecting Badgr Pro (badgr.com) and Badgr Pro (ca.badgr.com) and 1 more component, lasting 5h 16m. The incident has been resolved; the full update timeline is below.

Started
Jan 16, 2022, 08:38 AM UTC
Resolved
Jan 16, 2022, 01:55 PM UTC
Duration
5h 16m
Detected by Pingoru
Jan 16, 2022, 08:38 AM UTC

Affected components

Badgr Pro (badgr.com)Badgr Pro (ca.badgr.com)Badgr Pro (au.badgr.com)Badgr Pro (eu.badgr.com)Badgr API (api.badgr.io)Badgr API (api.ca.badgr.io)Badgr API (api.au.badgr.io)Badgr API (api.eu.badgr.io)

Update timeline

  1. investigating Jan 16, 2022, 08:38 AM UTC

    We are currently investigating an issue affecting the Badgr Pro Pathways search functionality.

  2. identified Jan 16, 2022, 08:42 AM UTC

    We have identified the cause of the issue and are working to resolve it.

  3. monitoring Jan 16, 2022, 09:54 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 16, 2022, 01:55 PM UTC

    This incident has been resolved.