Backstory experienced a minor incident on September 24, 2018 affecting Activity Intake APIs and Services, lasting 18h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 24, 2018, 06:45 PM UTC
People.ai data intake service is currently experiencing delays. Our engineering team is aware of the issue and actively working to resolve it. Data ingestion will continue and all relevant services will be updated once the issue is resolved. Please stay tuned for updates.
- identified Sep 24, 2018, 09:28 PM UTC
We have identified the root cause of the issue and are working to resolve as soon as possible. Please stay tuned for further updates.
- monitoring Sep 24, 2018, 09:29 PM UTC
Engineering has pushed a fix for this issue. We will be closely monitoring the issue and will post a final update soon once the monitoring period has ended.
- resolved Sep 25, 2018, 12:58 PM UTC
We’re back! The monitoring period has ended and data processing is back up and running as expected. Thanks for bearing with us. No components were affected by this update.