Backstory experienced a major incident on April 15, 2021 affecting Salesforce Outbound Data Integration, lasting 2h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Salesforce Outbound Data Integration
Update timeline
- investigating Apr 15, 2021, 05:10 PM UTC
The People.ai <> Salesforce Sync services are currently experiencing data processing delays. Our engineering team is aware of the issue and actively working to resolve it. Sync will continue and all relevant services will be updated once the issue is resolved. Please stay tuned for updates.
- monitoring Apr 15, 2021, 05:24 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 15, 2021, 07:15 PM UTC
This incident has been resolved.