B2C2 incident

Pricing Issues

Critical Resolved View vendor source →

B2C2 experienced a critical incident on July 18, 2025 affecting OTC API - REST and OTC API - FIX and 1 more component, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2025, 05:38 AM UTC
Resolved
Jul 18, 2025, 07:19 AM UTC
Duration
1h 40m
Detected by Pingoru
Jul 18, 2025, 05:38 AM UTC

Affected components

OTC API - RESTOTC API - FIXOTC API - FIXOTC API - WebSocketOTC API - WebSocketOTC API - RESTOTC PortalOTC Portal

Update timeline

  1. investigating Jul 18, 2025, 05:38 AM UTC

    We are currently investigating this issue.

  2. identified Jul 18, 2025, 05:40 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jul 18, 2025, 06:44 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 18, 2025, 07:19 AM UTC

    This incident has been resolved.