B2C2 incident

UAT Pricing Instability

Minor Resolved View vendor source →

B2C2 experienced a minor incident on November 4, 2025 affecting OTC API - FIX and OTC API - WebSocket and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.

Started
Nov 04, 2025, 11:29 AM UTC
Resolved
Nov 04, 2025, 01:18 PM UTC
Duration
1h 49m
Detected by Pingoru
Nov 04, 2025, 11:29 AM UTC

Affected components

OTC API - FIXOTC API - WebSocketOTC API - RESTOTC Portal

Update timeline

  1. investigating Nov 04, 2025, 11:29 AM UTC

    We are currently investigating this issue.

  2. monitoring Nov 04, 2025, 01:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Nov 04, 2025, 01:18 PM UTC

    This incident has been resolved.