B2C2 experienced a major incident on March 16, 2026 affecting OTC API - FIX and OTC API - WebSocket and 1 more component, lasting 12h 39m. The incident has been resolved; the full update timeline is below.
Affected components
OTC API - FIXOTC API - WebSocketOTC API - RESTOTC Portal
Update timeline
- investigating Mar 16, 2026, 03:22 AM UTC
OTC pricing and trading are experiencing a major outage. We are currently investigating this issue.
- identified Mar 16, 2026, 03:09 PM UTC
We are currently investigating this issue.
- monitoring Mar 16, 2026, 03:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 16, 2026, 04:02 PM UTC
This incident has been resolved.