azupay incident

Azupay dashboard (uat) not available

Critical Resolved View vendor source →

azupay experienced a critical incident on February 17, 2021, lasting 2h 33m. The incident has been resolved; the full update timeline is below.

Started
Feb 17, 2021, 08:10 AM UTC
Resolved
Feb 17, 2021, 10:43 AM UTC
Duration
2h 33m
Detected by Pingoru
Feb 17, 2021, 08:10 AM UTC

Update timeline

  1. investigating Feb 17, 2021, 08:10 AM UTC

    We are currently investigating this issue.

  2. investigating Feb 17, 2021, 08:50 AM UTC

    We are continuing to investigate this issue.

  3. investigating Feb 17, 2021, 08:52 AM UTC

    An incorrect deployment to the environment caused the dashboard tool in uat to become unavailable. We apologise for the inconvenience caused. Please do reach out if you encounter any further issues.

  4. resolved Feb 17, 2021, 10:43 AM UTC

    This incident has been resolved.

  5. postmortem Feb 17, 2021, 10:43 AM UTC

    An incorrect deployment to the environment caused the dashboard tool in uat to become unavailable. We apologise for the inconvenience caused. Please do reach out if you encounter any further issues.