azupay incident

Azupay dashboard (uat)

Notice Resolved View vendor source →

azupay experienced a notice incident on March 12, 2021, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 12, 2021, 06:32 AM UTC
Resolved
Mar 11, 2021, 11:00 PM UTC
Duration
—
Detected by Pingoru
Mar 12, 2021, 06:32 AM UTC

Update timeline

  1. resolved Mar 12, 2021, 06:32 AM UTC

    Users would have been unable to access the dashboard in the uat environment. The error was encountered after attempting to sign-in was: 'An error was encountered with the requested page.'.

  2. postmortem Mar 12, 2021, 06:32 AM UTC

    We use AWS Cognito to provide our security layer for the dashboard. Unfortunately, we failed to configure the redirect url correctly for the uat environment resulting in this error. The issue was identified and resolved at around 1pm on the same day. We apologise for any inconvenience caused.