azupay experienced a minor incident on July 5, 2021 affecting Inbound to azupay payment processing, lasting 21h 54m. The incident has been resolved; the full update timeline is below.
Affected components
Inbound to azupay payment processing
Update timeline
- investigating Jul 05, 2021, 01:21 AM UTC
Westpac (WPACAU2SXXX) has reported an issue for NPP Payments affecting some of their Outbound processing. The issue is impacting 50% of outbound payments from one of their channels. Incident Start Date/time: 05/07/2021 10:00am AEST Incident End Date/time: Ongoing Impact: Outbound Payments Westpac is continuing to investigate the issue and an update will be provided when the issue is resolved.
- investigating Jul 05, 2021, 07:01 AM UTC
We are continuing to investigate this issue.
- monitoring Jul 05, 2021, 07:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 05, 2021, 11:16 PM UTC
This incident has been resolved.