azupay incident

NPP Processing issue affecting some payments

Minor Resolved View vendor source →

azupay experienced a minor incident on August 4, 2021 affecting Inbound to azupay payment processing, lasting 2h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2021, 08:34 AM UTC
Resolved
Aug 04, 2021, 10:44 AM UTC
Duration
2h 10m
Detected by Pingoru
Aug 04, 2021, 08:34 AM UTC

Affected components

Inbound to azupay payment processing

Update timeline

  1. investigating Aug 04, 2021, 08:34 AM UTC

    NPPA Incident Notification: Cuscal / Bendigo and ING affecting Inbound and Outbound Processing Notifying participant: NPPA Institution experiencing difficulty: Cuscal Description Cuscal has reported an issue for NPP Payments affecting Inbound and Outbound Processing including all Identified Institutions. The issue is also affecting Bendigo and ING • Cuscal Limited (CUSCAU2SXXX) • BBL Bendigo and Adelaide Bank Limited (BENDAU3BXXX) • ING Bank (Australia) Limited (INGBAU2SXXX) Incident Start Date/time: 04/08/2021 16:40 AEST Incident End Date/time: Ongoing Impact: The issue affects Inbound and Outbound payments for Cuscal, ING and Bendigo including Identified institutions

  2. resolved Aug 04, 2021, 10:44 AM UTC

    This incident has been resolved.