azupay incident

Outbound payments are stuck in PENDING status

Minor Resolved View vendor source →

azupay experienced a minor incident on August 4, 2022 affecting Inbound to azupay payment processing, lasting 2h 16m. The incident has been resolved; the full update timeline is below.

Started
Aug 04, 2022, 06:41 AM UTC
Resolved
Aug 04, 2022, 08:57 AM UTC
Duration
2h 16m
Detected by Pingoru
Aug 04, 2022, 06:41 AM UTC

Affected components

Inbound to azupay payment processing

Update timeline

  1. identified Aug 04, 2022, 06:41 AM UTC

    Some outbound payments are getting stuck in PENDING status. Our npp supplier is currently investigating. We will provide further updates shortly.

  2. resolved Aug 04, 2022, 08:57 AM UTC

    This incident has been resolved.