azupay incident

Reduced search functionality on client dashboard

Minor Resolved View vendor source →

azupay experienced a minor incident on February 27, 2024 affecting dashboard, lasting 1d 1h. The incident has been resolved; the full update timeline is below.

Started
Feb 27, 2024, 10:51 PM UTC
Resolved
Feb 29, 2024, 12:40 AM UTC
Duration
1d 1h
Detected by Pingoru
Feb 27, 2024, 10:51 PM UTC

Affected components

dashboard

Update timeline

  1. identified Feb 27, 2024, 10:51 PM UTC

    We have identified an issue currently affecting our dashboard search functionality that will limit records being returned via Payment Request searches to approximately 700 records. The cause of the issue has been identified and a fix is in development. As a work around, search can be used across shorter time periods, and the Reports download functionality can be used to retrieve all transactions for the period via https://dashboard.azupay.com.au/reports

  2. resolved Feb 29, 2024, 12:40 AM UTC

    This issue has been resolved via a fix. Search results for payment requests can now be paginated through as expected via the pagination controls at the bottom of the search screen, up to the volume of transactions set in the search "Configure Results" screen.