Azion incident

Performance Issues in Real-Time Manager/API and Content Delivery

Minor Resolved View vendor source →

Azion experienced a minor incident on December 4, 2024 affecting APIs and Functions and 1 more component, lasting 3h 59m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2024, 02:16 PM UTC
Resolved
Dec 04, 2024, 06:15 PM UTC
Duration
3h 59m
Detected by Pingoru
Dec 04, 2024, 02:16 PM UTC

Affected components

APIsFunctionsApplicationsFirewallsSQL DatabasesWeb Application Firewall

Update timeline

  1. investigating Dec 04, 2024, 02:16 PM UTC

    We are currently investigating this issue.

  2. identified Dec 04, 2024, 02:22 PM UTC

    Users may experience delay to propagate changes made to Edge Application/Domains.

  3. identified Dec 04, 2024, 02:58 PM UTC

    We are continuing to work on a fix for this issue.

  4. identified Dec 04, 2024, 03:03 PM UTC

    We have identified an issue in our Orchestration service, and some Edges are facing delays in propagating changes in our Products. We have already found an issue and are working on those Edges to fix it as soon as possible. We expect it to be fixed in the next few minutes.

  5. monitoring Dec 04, 2024, 03:39 PM UTC

    A fix has been implemented and we are monitoring the results.

  6. identified Dec 04, 2024, 04:28 PM UTC

    We have identified an issue in our Orchestration service, and some Edges are facing delays in propagating changes in our Products. We have already found an issue and are working on those Edges to fix it as soon as possible. We expect it to be fixed in the next few minutes.

  7. monitoring Dec 04, 2024, 05:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  8. resolved Dec 04, 2024, 06:15 PM UTC

    This incident has been resolved.