Ayrshare Outage History

Type: Incident Duration: 1 hour and 5 minutes Affected Components: Ayrshare API Aug 11 , 17:05:00 GMT+0 Resolved - The issue has been resolved. After deeper investigation, we've determined that the customer visible impacts of this issue were minimal enough to update the impact report. We have increased our minimum set of always on hardware to protect against future issues. However the new V3 platform continues to operate with very low error rates during high load times of day.. Aug 11 , 16:20:00 GMT+0 Identified - Despite the excellent performance so far of the new V3 backend, a small number of posts were encountered errors when our autoscaling wasn't keeping up with load today. We're very sorry for the inconvenience. The issue has been resolved and we've increased our minimum base of always on hardware to protect against future issues, and we're continuing to focus on stability as we fully release v3..

Type: Incident Duration: 6 hours and 58 minutes Affected Components: Facebook, Threads, Instagram Jun 12 , 21:30:03 GMT+0 Resolved - This incident has been resolved by Meta and the system is operating as normal.. Jun 12 , 15:48:53 GMT+0 Monitoring - Meta is starting to recover - we're seeing a roughly 50% success rate on posts right now. . Jun 12 , 14:37:21 GMT+0 Identified - The media are reporting a global outage on Meta, include Facebook, Instagram and Messenger. We'll update this page as soon as they resolve the issue. . Jun 12 , 14:31:42 GMT+0 Investigating - We are currently investigating an issue with publishing on Meta platforms. This issue has been reported by multiple other social products in the market, so we believe it's on the Meta side. We'll investigate and update here. .

Type: Incident Duration: 3 hours and 40 minutes Affected Components: LinkedIn May 20 , 17:52:05 GMT+0 Resolved - We didn't have any issues reported by customers for this, so we're closing this note.. May 20 , 14:12:10 GMT+0 Investigating - Some other vendors are reporting problems connecting Linkedin accounts today. We haven't seen any issues with Ayrshare customers yet, but please let us know if you are having any trouble connecting new accounts to Linkedin. .

Type: Incident Duration: 35 minutes Affected Components: Bluesky Apr 16 , 10:35:00 GMT+0 Resolved - This incident has been resolved.. Apr 16 , 10:00:21 GMT+0 Monitoring - There are widespread reports of a Bluesky outage. We'll monitor and update you here. This is not related to Ayrshare's code. .

Type: Incident Duration: 6 days, 20 hours and 34 minutes Affected Components: Instagram Mar 30 , 23:30:42 GMT+0 Resolved - While over 95% of instagram posts were publishing successfully, a small number of users were making a large number of retries with expired Oauth tokens. We're going to work on a solution to improve the code and error messaging related to this issue. . Mar 30 , 21:58:46 GMT+0 Investigating - We're still seeing many successful instagram posts as well as frequent error responses from the Meta API. If you are retrying posts, it might be helpful to have a longer wait between retries. We're investigating the logs to analyze the flakiness. . Mar 30 , 20:46:08 GMT+0 Investigating - We've seen a number of customers experiencing intermittent errors from the Meta API for instagram posting. We're investigating now and will update here. .

Type: Incident Duration: 19 hours and 59 minutes Affected Components: TikTok Mar 27 , 16:42:45 GMT+0 Resolved - We've upgraded our backend to handle slow responses from the TikTok API. This was causing some users to have video posts stuck in a pending state, that problem should be solved now. Please reach out to [[email protected]](mailto:[email protected]) if you see any TikTok issues.. Mar 26 , 21:19:30 GMT+0 Identified - It appears that the issue where video uploads are stuck in pending state are only affecting US TikTok users. . Mar 26 , 20:43:36 GMT+0 Investigating - We have some users experiencing issues with TikTok posts getting stuck in pending state and not completing. We're investigating now..

Type: Incident Duration: 5 hours and 3 minutes Affected Components: TikTok Mar 26 , 15:23:29 GMT+0 Resolved - This incident has been resolved.. Mar 26 , 11:05:42 GMT+0 Monitoring - We're seeing posts succeeding now on production, we'll continue to mintor.. Mar 26 , 10:20:07 GMT+0 Identified - We're getting reports on TikTok video posting failing for some users. We are receiving success responses form TikTok when we send posts to their API, but webhooks are stuck in pending and posts aren't completing. The Ayrshare TikTok API is working, but we're looking into any possible amelioration for this issue..

Type: Incident Duration: 14 hours and 46 minutes Affected Components: Facebook Mar 13 , 10:02:32 GMT+0 Resolved - This incident has been resolved.. Mar 12 , 19:16:11 GMT+0 Monitoring - This is intermittent, only affecting some posts. The issue is happening on Meta&#039;s side - here&#039;s a thread we&#039;re following for more details: <https://developers.facebook.com/community/threads/1249634937370976/>.

Type: Incident Duration: 14 hours and 41 minutes Affected Components: TikTok Mar 4 , 09:32:39 GMT+0 Resolved - This incident has been resolved.. Mar 3 , 18:51:23 GMT+0 Monitoring - The TikTok API is having some intermittent post issues. This happened previously with the new US ownership, and we expect this is a similar issue. We&#039;re continuing to monitor the situation. .

Type: Incident Affected Components: Instagram, Facebook Feb 27 , 00:30:00 GMT+0 Resolved - This incident has been resolved.. Feb 26 , 04:30:00 GMT+0 Resolved - On February 26 at approximately 4:30 AM GMT, Instagram video posts and Reels began failing due to a regression in Meta&#039;s Instagram Graph API. Meta&#039;s system was incorrectly classifying video uploads during processing, causing them to be rejected. Image posts were not affected. This was an industry-wide issue confirmed across multiple platforms that integrate with Instagram&#039;s API. Meta resolved the issue on their end on February 27 at approximately 12:30 AM GMT (\~20 hours). No Ayrshare code changes were required. Affected customers should retry any failed Instagram video or Reel posts from this window. If you continue to experience issues, please contact support..

Type: Incident Duration: 4 days Affected Components: TikTok Feb 2 , 18:05:00 GMT+0 Resolved - This incident has been resolved.. Jan 29 , 18:04:59 GMT+0 Monitoring - We&#039;re still seeing occasional reports of issues from US Tiktok users and there&#039;s no official announcement from TikTok since this: "We&#039;ve made significant progress in recovering our U.S. infrastructure with our U.S. data center partner. However, the U.S. user experience may still have some technical issues, including when posting new content. We&#039;re committed to bringing TikTok back to its full capacity as soon as possible. We&#039;ll continue to provide updates. Thanks for your patience.".

Type: Incident Duration: 1 day, 5 hours and 13 minutes Affected Components: TikTok Jan 29 , 11:12:53 GMT+0 Resolved - TikTok hasn&#039;t made any public announcement, but the API appears to be working for US users. We&#039;ll continue to monitor it.. Jan 28 , 06:00:00 GMT+0 Monitoring - The new owners of TikTok in the US have acknowledged this issue and they&#039;re working on a solution: <https://x.com/tiktokusdsjv/status/2016174448722817146?s=20>.

Type: Incident Duration: 1 day, 18 hours and 41 minutes Affected Components: TikTok Jan 27 , 11:11:29 GMT+0 Resolved - It appears that TikTok has resolved this issue.. Jan 25 , 16:30:00 GMT+0 Monitoring - We&#039;re monitoring the issues with TikTok, this is a general outage and not specific to Ayrshare..

Type: Incident Affected Components: X/Twitter, Ayrshare Dashboard Nov 18 , 14:30:00 GMT+0 Resolved - This global Cloudflare issue has since been resolved. Cloudflare stated that the problem was caused by a configuration file and that there is no evidence this was caused by cyberattack. . Nov 18 , 12:00:00 GMT+0 Resolved - There is currently a global Cloudflare outage affecting access to Ayrshare&#039;s dashboard and endpoints that involve the X/Twitter API. Endpoints not involving X/Twitter are functioning. .

Type: Incident Affected Components: Facebook Nov 15 , 09:40:36 GMT+0 Resolved - This incident has been resolved..

Type: Incident Duration: 1 day, 6 hours and 47 minutes Affected Components: Facebook Nov 15 , 09:46:57 GMT+0 Resolved - This incident has been resolved.. Nov 14 , 03:00:00 GMT+0 Monitoring - We&#039;re monitoring an issue with the Meta API regarding video publishing. .

Type: Incident Duration: 1 hour and 23 minutes Affected Components: YouTube Nov 14 , 00:37:00 GMT+0 Resolved - This incident has been resolved.. Nov 13 , 23:13:56 GMT+0 Identified - We are investigating this issue now. .

Type: Incident Duration: 9 hours and 37 minutes Affected Components: Ayrshare Dashboard Nov 14 , 00:37:00 GMT+0 Resolved - This incident has been resolved.. Nov 13 , 23:00:00 GMT+0 Investigating - We had a temporary issue where accounts could not be unlinked or deleted. That issue was quickly resolved and the dashboard is working as usual. Thank you to the users who reported the issue in such a timely manner!.

Type: Incident Duration: 1 day, 10 hours and 43 minutes Affected Components: Facebook Oct 29 , 19:35:55 GMT+0 Resolved - We&#039;ve isolated the problem and are deploying a fix. . Oct 28 , 08:52:50 GMT+0 Investigating - We&#039;ve seen multiple customers who are not able to receive full History API results from Facebook when pulling a large number of posts. The History API is correctly returning results for smaller data pulls. We&#039;re investigating and we will update with more information soon. .