AWeber had 5 outages in the last 2 years totaling 39h 13m of downtime — averaging 0.2 incidents per month.
There were 5 AWeber outages since August 29, 2024 totaling 39h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating an issue preventing subscriber sign up forms from loading on customer websites. Our team is actively working to identify the cause.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
Oct 20, 06:18 EDT Resolved - We have addressed the cause of the unscheduled interruption to logins, email sending, and subscriber sign ups. Customers are now able to log in, broadcast emails are sending, workflow emails are sending, and subscribers who signed up during the outage have been added. All other services are also working as expected. Thank you for your patience. Oct 20, 05:50 EDT Monitoring - We are aware of an unscheduled interruption caused by a major AWS outage, impacting logins, email sending, and subscriber sign ups. All services are now working as expected and we will continue to monitor. We will provide updates as they become available. Thank you for your patience.
We are currently experiencing an unscheduled interruption to broadcast email sending. We have identified the cause and are working to resolve it. Campaign email sending, test email sending, and all other services are working as expected. We will provide updates as they become available. Thank you for your patience.
Our team is continuing to work to resolve the interruption to broadcast email sending. We are also aware of a related interruption to campaign email sending and are working to resolve both as quickly as possible. We will continue to provide updates as they are available. Thank you for your patience.
We have addressed the cause of the interruption to broadcast email sending and campaign email sending. Broadcast sending and campaign sending delays are now catching up. All other services are operating as expected. Thank you for your patience.
Broadcast emails and campaign emails are currently sending as expected. However, between 10:19AM ET and 12:34PM ET broadcast emails and campaign emails experienced an unscheduled interruption. As a result, some broadcast and campaign emails sent during this timeframe continue to be delayed. Our team is actively working to send those emails affected. All other AWeber services continue to operate as expected. Thank you for your patience.
The messages from the incident period of 10:19AM ET to 12:34PM ET have been recovered and fully sent. All AWeber services are operating as expected. Thank you for your patience. We will be making system changes to prevent recurrence of this issue moving forward.