AWeber experienced a major incident on August 7, 2025 affecting Subscriber Sign Ups, lasting 20m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 07, 2025, 09:19 PM UTC
We are currently experiencing an unscheduled interruption, impacting access to the subscriber management page. New subscribers will still be added and all other services are working as expected. Our team is currently working to identify the cause and resolve it. We will provide updates as they become available. We apologize for the inconvenience and thank you for your patience.
- resolved Aug 07, 2025, 09:39 PM UTC
We addressed the cause of the unscheduled interruption impacting access to the subscriber management page. Customers are now able to access the subscriber management page and all services are working as expected. There was no interruption in adding new subscribers. Thank you for your patience.