AWeber incident

Password Resets Unavailable

Notice Resolved View vendor source →

AWeber experienced a notice incident on December 22, 2017, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Dec 22, 2017, 06:09 PM UTC
Resolved
Dec 22, 2017, 06:38 PM UTC
Duration
28m
Detected by Pingoru
Dec 22, 2017, 06:09 PM UTC

Update timeline

  1. identified Dec 22, 2017, 06:09 PM UTC

    Our password reset function is currently unavailable. New customers who sign up or have just signed up are not able to sign in to their accounts until the interruption is resolved. Existing customers can contact our Customer Solutions team (https://www.aweber.com/contact-us.htm) to have their password reset. Thank you for your patience as we work to resolve this situation.

  2. resolved Dec 22, 2017, 06:38 PM UTC

    Our password reset function is once again available. Thank you for your patience and understanding.