AWeber incident

Reported Incidents Related to Comcast Outages

Notice Resolved View vendor source →

AWeber experienced a notice incident on June 29, 2018, lasting 5h 31m. The incident has been resolved; the full update timeline is below.

Started
Jun 29, 2018, 05:59 PM UTC
Resolved
Jun 29, 2018, 11:30 PM UTC
Duration
5h 31m
Detected by Pingoru
Jun 29, 2018, 05:59 PM UTC

Update timeline

  1. monitoring Jun 29, 2018, 05:59 PM UTC

    We are investigating reported incidents from users who cannot log in to AWeber. We believe the cause of this issue is related to nationwide Comcast outages, and that it will be resolved when Comcast's outages are resolved. Though this is not a direct issue with AWeber, we are monitoring this issue closely, and we apologize for any inconvenience. If you are experiencing difficulty logging in and you do not believe you are using Comcast services, please contact [email protected] so we can best assist and further diagnose this issue. Thank you.

  2. resolved Jun 29, 2018, 11:30 PM UTC

    We are receiving fewer reports of incidents as Comcast reports that their services are being restored. Please contact us at [email protected] if you are still having difficulty accessing your account.