AWeber experienced a critical incident on November 11, 2020 affecting Customer Logins and Email Sending and 1 more component, lasting 2h 37m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 11, 2020, 01:05 PM UTC
We are currently investigating an unscheduled interruption affecting several AWeber services, including customer logins, email sending, public API, landing pages, and newsletter archives. The following services appear to be working as normal: AWeber.com, subscriber sign ups, sign up form hosting, image hosting, and customer solutions. Our team is currently working to identify the cause and resolve it. We will provide updates as they become available. We apologize for the inconvenience and thank you for your patience.
- identified Nov 11, 2020, 02:13 PM UTC
We've identified the cause of the interruption and are working to resolve it. Thanks for your patience.
- resolved Nov 11, 2020, 03:42 PM UTC
We addressed the cause of the interruption, and all AWeber services are now working as normal. The following AWeber services were not impacted by the interruption: subscriber sign ups, sign up form hosting, image hosting, and customer solutions. Thank you for your patience.