AWeber experienced a minor incident on July 14, 2021 affecting Landing Pages, lasting 23h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jul 14, 2021, 01:39 PM UTC
We are currently monitoring a partial outage preventing customers located in India from accessing published landing pages. Our team has identified the cause and is working to resolve it. All other features and services are functioning as normal. We will continue to provide updates as they become available.
- identified Jul 14, 2021, 04:52 PM UTC
Along with other service providers, we are continuing to monitor and troubleshoot the partial outage of landing page access in India. We see no impact outside of India at this time. All other features and services continue to function as normal. We appreciate your patience.
- identified Jul 15, 2021, 12:57 AM UTC
We are continuing to troubleshoot the partial outage of landing page access in India, along with other service providers. At this time, we see no impact outside of India, and all other features continue to remain operational. We appreciate your patience. We will have another update at 8 a.m. ET.
- identified Jul 15, 2021, 12:20 PM UTC
We are continuing to work with other service providers to resolve the partial outage of landing page access in India. At this time, we have identified that some landing pages are accessible while others are not. We are working to resolve the issue and will continue to provide updates as they become available. Thank you for your continued patience.
- resolved Jul 15, 2021, 12:47 PM UTC
We have implemented a solution that resolves the landing page interruption in India. All services, including landing pages, are accessible and operating normally. Thank you for your patience and understanding.