AWeber incident

Unscheduled Interruption

Critical Resolved View vendor source →

AWeber experienced a critical incident on May 23, 2023 affecting Customer Logins and Email Sending and 1 more component, lasting 14m. The incident has been resolved; the full update timeline is below.

Started
May 23, 2023, 09:05 PM UTC
Resolved
May 23, 2023, 09:19 PM UTC
Duration
14m
Detected by Pingoru
May 23, 2023, 09:05 PM UTC

Affected components

Customer LoginsEmail SendingAPISubscriber Sign UpsSign Up Form HostingImage HostingNewsletter ArchivesLanding Pages

Update timeline

  1. identified May 23, 2023, 09:05 PM UTC

    We are currently experiencing an unscheduled interruption impacting customer logins, subscribers, campaign message sending, broadcast message sending, landing pages, API, and sign up forms. Our team has identified the cause and is working to resolve it. We will provide updates as they become available. We apologize for the inconvenience and thank you for your patience.

  2. resolved May 23, 2023, 09:19 PM UTC

    We addressed the cause of the unscheduled interruption to customer logins, subscribers, campaign message sending, broadcast message sending, landing pages, API, and sign up forms. Customers are now able to login and all systems are operating as expected. Thank you for your patience.