AWeber incident
Unscheduled Interruption: Delay in Broadcast Sending
AWeber experienced a minor incident on March 14, 2018, lasting 6h 59m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Mar 14, 2018, 06:39 PM UTC
We are currently experiencing an unscheduled service interruption that is causing delays in sending broadcasts. However, customers are still able to create and schedule broadcast messages. We have identified the cause and are working to resolve it. We will provide updates as they become available. Thank you for your patience.
- identified Mar 14, 2018, 07:11 PM UTC
We are continuing to work to resolve the delay. Thank you for your patience.
- identified Mar 14, 2018, 07:40 PM UTC
Our team is continuing to work to resolve the cause of the delay. We appreciate your patience and understanding.
- identified Mar 14, 2018, 08:18 PM UTC
We continue to work to resolve the delay. Thank you for your patience and understanding.
- identified Mar 14, 2018, 08:55 PM UTC
We are continuing to work to resolve the cause of the delay. Thanks for your patience and understanding.
- monitoring Mar 14, 2018, 09:08 PM UTC
We have fixed the cause of the delay. Messages are being delivered, though there may continue to be a delay as backlogged messages are being sent. We will provide an update once there is no longer a delay. Thank you again for your patience.
- monitoring Mar 14, 2018, 10:02 PM UTC
We are continuing to monitor broadcast sending, and will provide updates as they become available.
- monitoring Mar 14, 2018, 10:45 PM UTC
We're continuing to monitor broadcast sending. Thank you for your patience.
- monitoring Mar 14, 2018, 11:46 PM UTC
We continue to monitor broadcast sending. The number of backlogged messages is declining. We will update you as more information is available.
- resolved Mar 15, 2018, 01:39 AM UTC
All backlogged broadcasts have been sent. There are no remaining delays in broadcasts being sent. Thank you again for your patience.