AWeber experienced a critical incident on November 18, 2022 affecting Customer Logins, lasting 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2022, 09:50 PM UTC
We are currently experiencing an unscheduled service interruption. At this time, customers will not be able to log in to their AWeber account and may experience delayed response times. Our team has identified the cause and is working to resolve it. We will provide updates as they become available. We apologize for the inconvenience and thank you for your patience.
- identified Nov 18, 2022, 09:51 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 18, 2022, 10:12 PM UTC
A fix has been implemented and all users are able to login and use their AWeber account without issue. We are currently monitoring to make sure there are no lingering issues.
- resolved Nov 18, 2022, 10:43 PM UTC
This issue has been resolved and all operations are normal. We appreciate your patience.