AWeber experienced a critical incident on September 1, 2024 affecting Email Sending, lasting 1h 46m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Sep 01, 2024, 01:43 PM UTC
We are currently experiencing an unscheduled interruption to all email sending. We have identified the cause and are working to resolve it. All other services are working as expected. We will provide updates as they become available. Thank you for your patience.
- identified Sep 01, 2024, 02:31 PM UTC
Campaigns, test messages, and other transactional based messages are flowing again and caught up. Broadcasts are still delayed, but coming back shortly. Thank you for your patience, all other systems are operating normally.
- monitoring Sep 01, 2024, 02:50 PM UTC
All mail is flowing again. We do have a few messages in the broadcast queue that are still catching up. Thank you for your patience.
- resolved Sep 01, 2024, 03:30 PM UTC
All scheduled broadcasts have been sent. All systems are operating normally. Thank you for your patience.