AWAIR incident

MQTT Broker Dropping Device Connections

Critical Resolved View vendor source →

AWAIR experienced a critical incident on December 20, 2021 affecting Data Pipeline, lasting 1h 20m. The incident has been resolved; the full update timeline is below.

Started
Dec 20, 2021, 06:50 AM UTC
Resolved
Dec 20, 2021, 08:10 AM UTC
Duration
1h 20m
Detected by Pingoru
Dec 20, 2021, 06:50 AM UTC

Affected components

Data Pipeline

Update timeline

  1. investigating Dec 20, 2021, 09:35 PM UTC

    We are currently investigating this issue.

  2. identified Dec 20, 2021, 09:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 20, 2021, 09:37 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 20, 2021, 09:37 PM UTC

    This incident has been resolved.