Avochato experienced a minor incident on March 4, 2021 affecting avochato.com and API and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.
Affected components
avochato.comAPIMobile
Update timeline
- investigating Mar 04, 2021, 05:18 PM UTC
Some clients are currently unable to connect to avochato.com
- investigating Mar 04, 2021, 05:29 PM UTC
Connectivity issues have been resolved but page load times are still above average. We are continuing to investigate.
- identified Mar 04, 2021, 05:36 PM UTC
We've identified network connectivity issues with one of our cloud database providers and are taking steps to ameliorate in-app latency some customers are experiencing.
- monitoring Mar 04, 2021, 05:44 PM UTC
Page load times are returning to normal following updates to cloud networking. We will continue to monitor connectivity.
- resolved Mar 04, 2021, 06:09 PM UTC
This incident has been resolved. We will keep monitoring throughout the day.