Avochato experienced a minor incident on September 28, 2021 affecting avochato.com and API and 1 more component, lasting 1d 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 28, 2021, 04:12 PM UTC
We are currently investigating this issue.
- investigating Sep 28, 2021, 04:48 PM UTC
We're continuing to investigate elevated page load times.
- investigating Sep 28, 2021, 05:09 PM UTC
We are continuing to investigate slow load times across the platform.
- identified Sep 28, 2021, 05:33 PM UTC
We are working with our cloud services provider to resolve an active issue. We appreciate your patience.
- identified Sep 28, 2021, 06:23 PM UTC
We are still working with our hosting provider to resolve an issue with elevated page load times. Thank you for your patience.
- identified Sep 28, 2021, 06:57 PM UTC
We are still actively working with our cloud services provider to resolve elevated page load times.
- identified Sep 28, 2021, 08:38 PM UTC
We are still actively working with our cloud services provider to resolve elevated page load times.
- monitoring Sep 28, 2021, 11:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 29, 2021, 06:21 PM UTC
This incident has been resolved.