Avochato incident

Carrier phone lookups experiencing intermittent errors

Notice Resolved View vendor source →

Avochato experienced a notice incident on September 14, 2022 affecting avochato.com and API and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Sep 14, 2022, 10:41 PM UTC
Resolved
Sep 15, 2022, 11:21 PM UTC
Duration
1d
Detected by Pingoru
Sep 14, 2022, 10:41 PM UTC

Affected components

avochato.comAPIMobile

Update timeline

  1. identified Sep 14, 2022, 10:41 PM UTC

    We've noticed a significant spike in errors from our 3rd party service used to validate and choose new phone numbers. We're working to resolve this impact in your Avochato account.

  2. monitoring Sep 14, 2022, 11:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 15, 2022, 11:21 PM UTC

    This incident has been resolved.